File Transfer Protocol Instructions
Please reference order number with upload, if you do not have an order number, please contact Customer Service at 888.578.8100 and we will get a quote/order started for you. If you would like a call back, please leave your number and we will contact you for further instructions.
If you have questions contact sales@nextlevelsigns.com or call 888 578-8100 for customer service.
Check the following before uploading your art file(s):
- High Resolution - 150 DPI at Full Size
- Color - CMYK
- Regular Black or Rich Black - Check CMYK
- File Size = Full Size
- Preferred File Type - PDF
- Acceptable Files - PSD, AI, EPS
- Fonts - Outlined
- Images - Embedded
- Flatten: Objects / Gradients / Swatches / Symbols / Special Effects / Transparencies / Compound Paths
- Flattened PDF (Single Page) or JPEG file types only
- Remove all crop marks/bleeds otherwise they will be printed
- Remove "Overprint" from the file
- File must be the same exact size as what is ordered
- CMYK only (We do not print PANTONE / 5TH / SPOT / RGB / DEVICEGRAY)
- If using a template, the file uploaded to our site should match the exact "template size" (different than "graphic size")
- Do not scale template files, just flatten them and save at 150 dpi
- Files over 200" can be scaled
- Under 300 mb for upload
More Information on Graphic Design Specifications and Template Instructions